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• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Buying insurance for your mobile phone

  Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone

• Check how bankruptcy affects your belongings

  Find out what you can keep when you’re bankrupt. You can usually keep the things you need to live - for example your clothes, furniture and cooking equipment

• Ways to end your marriage or civil partnership

  Find out how to end your marriage or civil partnership. Divorce or dissolution is the best, permanent way. But you might want a legal separation or annulment

• Sorting out school problems

  Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved

• Staying in your council home when someone dies

  Check if you can take over a council or housing association tenancy. Check what happens if you can’t take over the tenancy

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• After your possession hearing

  Check what the outcome of your court hearing means, and whether you can change a possession order