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1,272 results found for benefit advice
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
Preparing for a disciplinary or dismissal meeting
Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared
Guidelines for using the letter templates
Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Changing your mind about something you've bought
What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange
Check if your employer's dismissal process is unfair
Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't
Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed
Dealing with income tax arrears
What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC
Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR