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• Check your parental rights at work

  Find out about your rights at work as a new or expecting parent. Check your rights to leave, pay, and time off for appointments

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Eviction for rent arrears

  Details of the various types of possession orders that a judge can grant a landlord in order to evict their tenant

• Using mediation to help you separate

  Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Getting on the waiting list for a council home

  Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Using storage heaters and immersion heaters

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly