Search
Contact the consumer service for energy problems
Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply
Check your rights if you're made redundant
Get advice on if you're being made redundant, if you're able to challenge the decision, taking voluntary redundancy and if you're laid off
Help with legal fees when you separate
Legal help or going to court when you split from your partner can be expensive. Find out about legal aid and other ways to save money on legal costs
Prepare for a power cut
Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather.
Appealing against a disciplinary decision
You have the right to appeal against any disciplinary action your employer takes against you. Check how to appeal a decision and what will happen next
Check your personal alarm will work after the landline switch off
Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch
If you get a ‘section 21’ eviction notice
Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home
Q8 - getting around safely
Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question