Search

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Dealing with your business energy bills

  Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills.

• Other rights protected under the Human Rights Act

  Lists some of the rights protected under the Human Rights Act 1998, including rights to education, freedom of expression, non-discrimination and protection of property

• Your right not to be tortured or treated in an inhuman way

  Explains how article 3 of the Human Rights Act 1998 protects you from torture or inhuman treatment, which causes you severe mental or physical suffering

• What are human rights?

  Explains what human rights are and how they are protected by law. Also lists organisations offer further information

• Taking rest breaks at work

  Find out what rest breaks you should get at work and what to do if your employer won't let you take them