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Public sector equality duty - taking action
Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage
Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion
Check if a change affects your SMI
Find out if a change you report about your benefits also affects your support for mortgage interest (SMI
While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Debt management plans - what you need to know
Introduction to debt management plans, explaining what they are, how they work and who can get one
Letter to end contract due to poor work and 'lost faith'
Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith
If your clothes have been lost or damaged by a dry cleaner
Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response
Being laid off or put on short-time working
Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working.