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• Using the right to repair scheme

  How the right to repair scheme works and the types of repairs it covers

• JSA appeals

  Information about JSA appeals. Get help if your JSA has stopped or been reduced, applying for hardship payment and appealing a decision at tribunal

• While you're on an IVA

  Overview and content list for while you're on an IVA. Get information about if your circumstances change and if creditors are still contacting you

• Cancel something you bought on hire purchase

  Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe

• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith

• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response

• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working.

• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required