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• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Going to court as a witness if you're under 18

  What to do if you're under 18 and you have to go to court as a witness or a victim, including extra help you can get giving evidence

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends