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  • Make your home more energy efficient

    Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

  • Getting paid when you leave a job

    Check if your final pay when you leave a job is right and what steps to take if it isn't

  • Buying a home

    Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

  • Get help with the cost of living

    Check what extra help you could get if you're struggling with the cost of living - including the Cost of Living Payment scheme

  • Claiming new style ESA

    Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

  • Your options if your employer offers you another job

    Know when you can refuse an alternative job and take your redundancy pay instead. Make the most of your right to try out an alternative job for up to 4 weeks

  • If something you ordered hasn't arrived

    Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

  • Prepare for an asylum interview

    Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office