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• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• Claiming new style ESA

  Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Check if you've experienced discrimination

  If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010

• Is your home at risk if your partner is bankrupt?

  Explains what could happen to your home, if you own or rent it jointly with a partner who goes bankrupt

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Q15 - going out

  Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question