Search

• If your post has been damaged, lost or delayed by Royal Mail

  Check what you can do if you sent post or expected to receive it. Check if you can get compensation

• Maternity pay - how much you can get

  Find out how much maternity pay you'll get and make sure you get everything you're entitled

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Getting a Motability car

  How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around

• Reporting self-employed earnings if you get Universal Credit

  Work out your monthly earnings if you’re self employed. Find out how to report your earnings if you get Universal Credit and how to get help with doing

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• Choosing and applying for a credit card

  Information on what to look out for when choosing and applying for a credit card

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance