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• Who can accompany you to a disciplinary meeting

  What to do if you want someone to come with you to a disciplinary meeting, what they can do and what to do if your employer refuses to let you bring anyone with you

• Student housing - ending your agreement in halls

  Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange