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• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees.

• Hire purchase and conditional sale

  Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay

• Paying back a working or child tax credits overpayment

  Change how quickly you repay a tax credits overpayment, and find out about other ways to pay

• Check what it might cost to make an employment tribunal claim

  Find out what costs you can get if you win, how to reduce your chances of being asked to pay costs if you lose, how to ask for a costs or preparation time order

• Getting paid less than minimum wage or living wage

  Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather.

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision.

• Claim using a warranty or guarantee

  How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print