Search

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Preparing for your PIP assessment

  Information to help you prepare for your Personal Independence Payment (PIP) assessment interview

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Changing your claimant commitment

  Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim

• If your Universal Credit is reduced or stopped

  Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes

• Finding free or affordable legal help

  Find out how to get legal help if you're on a low income, including advice from a law centre or legal aid solicitor, and trial or tribunal representation by a pro bono barrister

• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Reporting changes if you get Council Tax Reduction

  If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Check how bankruptcy affects your home

  You might not have to move home if you go bankrupt. It depends on things like whether you rent or own your home, and who you live with. Find out more