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• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment.

• Getting help for your child from your local council

  What support is available for you and your family - including extra help if your child is a ‘child in need

• Problems with your payment

  Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax

• Use our British Sign Language service to help you apply for Universal Credit

  You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim

• Tell your supplier if you need extra support

  Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut

• If your JSA has stopped or been reduced

  What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped

• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits

• After you've been dismissed

  Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

• Eviction for rent arrears

  Details of the various types of possession orders that a judge can grant a landlord in order to evict their tenant.