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1,272 results found for consumer advice
Q6: washing and bathing
Help to fill in Q6: washing and bathing for PIP. Find out what this means and get advice on how to complete the question.
Check if your employer can make changes to your contract
Find out what you can do if you don’t agree with changes to working hours, pay rate, job role or other contract terms
Check if you’re protected from disability discrimination
Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you
Check if your landlord has to do repairs
Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself
Asking for reasonable adjustments if you’re disabled
If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments
If you've been refused reasonable adjustments
If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments
Appealing against a benefit decision
Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC
Challenging a JSA decision - mandatory reconsideration
What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need
Check you have the ‘right to reside’ for housing
If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside
Check you've been given the right sanction
Find out what type of sanction you should get, how long it should be, where to get help with challenging a sanction and how to get more details