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Water
Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain
Scams
Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report
Health
Read our help and advice on issues regarding health. Get advice about help with NHS health costs and services, including mental health
Credit cards
Overview and content list for credit cards. Get help if you're struggling to pay your card, how they work, choosing a supplier and understanding the costs
Sewerage
Overview and content list for sewerage. Read our advice about paying for sewerage and who is responsible for repairing drains and sewers
Holidays
Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund
Fire safety
Fire safety Making sure your flat is fire safe If your flat isn't fire safe You've been told your flat is fire safe but disagree
Council tax
Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply