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• Challenging an Attendance Allowance decision - mandatory reconsideration

  You can challenge your Attendance Allowance decision if you think the decision is wrong. Read our guidance and tips on asking for mandatory reconsideration

• Must public authorities always comply with the public sector equality duty?

  Find out when public authorities don't have to comply with the public sector equality duty, covering judicial and immigration functions and age exceptions

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Preparing to challenge your eviction if you've been discriminated against

  Find out how to stop your eviction if your landlord has discriminated against you

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Check if a business has discriminated against you because you’re transgender

  Find out about your rights when you're using services - including services for men or women only

• Use our British Sign Language service to help you apply for Universal Credit

  You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim