Search
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer
Other information
Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box
If you're being evicted because you asked for repairs
Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction
Check if you've experienced discrimination
If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010
Ending a hire purchase or a conditional sale agreement - letter
Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more
Offer to non-priority creditor - joint letter
Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing
If you're sending the form back late
If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept
Credit rating - impact of an administration order
Explains how having an individual voluntary arrangement could affect your ability to apply for credit