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If a problem with National Insurance is affecting your benefits
What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim
How to report repairs
Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs
Getting PIP after you’ve reached State Pension age
Check if you can claim Personal Independence Payment (PIP) after State Pension age, and the rules if your condition gets worse
Student housing - rights and responsibilities in halls
Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction
If your agency stops giving you work or treats you unfairly
Check if you can take action against your agency if your agency stops giving you work or treats you unfairly. Find out more
If you can't take your holiday because you're ill
Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year
If you have a court hearing by phone or video call
Check how to prepare if a court or tribunal offers you a remote hearing
If you can't keep to your claimant commitment
What to do if you can’t keep to your claimant commitment because of illness, emergencies or changes to your situation