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• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment

• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement

• If you have nowhere to stay tonight

  Check how to get somewhere to stay if you have nowhere to stay tonight. Check how to get into a night shelter, hostel or refuge

• Check your employment status

  Find out what your employment status is so you can understand how it affects your rights

• Getting sick pay when you're pregnant

  Check how getting sick pay could affect your maternity pay. If you’re off sick while you’re pregnant, it can affect how much money you get