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• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Complaining about your neighbour

  Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot

• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness

• How to claim DLA for your child

  You can claim DLA to help with the extra costs you have if you have a disabled child or a child with a health condition. The money can be spent on anything

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used

• Paying towards your debts after you go bankrupt

  While you’re bankrupt, you might be asked to make payments towards your debts if you have money left over after you’ve paid for the things you need. Find out more