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If your flat isn't fire safe
Find out what to do if your landlord asks you to move out after a fire safety check
Cancelling a gym membership
When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding
Illegal ticketing websites
Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website
Problem with an app, software or download
Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps
Cancel something you bought on hire purchase
Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe
What to do if your mobile phone is lost or stolen
Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police
Paying council tax if you’re a student
Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course
Who can accompany you to a disciplinary meeting
What to do if you want someone to come with you to a disciplinary meeting, what they can do and what to do if your employer refuses to let you bring anyone with you