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• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards

• Struggling to pay - administration orders

  Action you can take if a change in circumstances makes it difficult to repay your administration order. Covers what creditors might do if you miss payments, review hearings and revoking the order

• Coronavirus - if you need to be off work to care for someone

  What to do if you have to be off work caring for someone whose care has stopped because of coronavirus (COVID-19). This might be because their school is closed or a carer can't come

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment