Search
Check your notice period when resigning
Find out how much notice you need to give when resigning and how to negotiate a reduced notice. You can also check what happens to your holiday entitlement
Making sure your flat is fire safe
Find out how to make sure your home is fire safe, and who is responsible for fire safety
Dealing with your energy supply when you move business premises
Steps to take when moving in or out of business premises. Proof of change of tenancy documents required
How to report repairs
Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs
What is an administration order
Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards
Getting a refund for a cancelled or delayed train
How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days
Misled by a debt management plan provider
How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat