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• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Paying a court fine

  What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay

• Q12: making decisions about money

  Help to fill in Q12: making decisions about money for PIP. Find out what this means and get advice on how to complete the question

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• British Gas customer service

  Customer service contact details and scores for British Gas. Find out how well British Gas customer service performs and how to contact them

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Q10 - staying conscious when awake

  Help to fill in Q10: staying conscious when awake for your ESA application. Find out what this means and how to correctly complete the question