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Reporting a change while you're on ESA
What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes
Disputing paying back a working or child tax credits overpayment
What to do if your tax credits are overpaid and you disagree about paying the money back
Withholding rent because repairs haven't been done
The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs
Using the right to repair scheme
How the right to repair scheme works and the types of repairs it covers
Complaining about your water company
The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said
Paying back a Housing Benefit overpayment
Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all
Public sector equality duty - taking action
Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage
Who must comply with the public sector equality duty?
Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions
Challenging an Attendance Allowance decision - appealing the decision
How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal
Using mediation to help you separate
Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation