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• If you’re offered an unsuitable council or housing association home

  Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Subletting without your landlord’s permission

  Check what might happen if you sublet your home unlawfully, including eviction. Check the extra risks if you have a council or housing association home

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage