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Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
Get help if you're behind with your energy bills
Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier
Check your rights if you share accommodation
Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies
Get help if you’re behind with your energy bills
Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier
Report a scam
If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather
Check your rights if you're an excluded occupier
Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave
Check if a change affects your Pension Credit
Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit
Complaining about benefits services
Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly