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• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits

• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• If you've overstayed your visa or leave

  If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Q7: managing toilet needs

  Help to fill in Q7: managing toilet needs for PIP. Find out what this means and get advice on how to complete the question

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters