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If there's a child protection plan for your child
Explains what a child protection plan is, why it might be put in place to protect a child, what it covers, reviews and when it may end
Moving home and water bills
What you should do when you are moving home, informing your water company and making sure you pay the right water bills
If you get a letter saying you’ve broken a bankruptcy rule
Find out what to do if you get a letter about a bankruptcy offence or a bankruptcy restrictions order
The rules about making a court claim
The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court
Complaining about a funeral
What you can do if you're not happy with the service you've received from a funeral director
Letter to complain about misdescribed goods bought from a private seller
Use this template letter to complain about something you bought from a private seller
Letter to complain about energy mis-selling
Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want
Check what you can do about harassment
Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about