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• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• Check your rights at work if you're under 18

  Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters