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Pawnbrokers
Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods
Rape and sexual assault
Information on rape and sexual assault, including definitions, sources of specialist help and further information
Water shortages - restrictions to your supply
When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens
If you have nowhere to stay tonight
Check how to get somewhere to stay if you have nowhere to stay tonight. Check how to get into a night shelter, hostel or refuge
Dealing with your energy supply when you move business premises
Steps to take when moving in or out of business premises. Proof of change of tenancy documents required
Consumer service complaints procedure
If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process
Is your home at risk if your partner is bankrupt?
Explains what could happen to your home, if you own or rent it jointly with a partner who goes bankrupt
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services