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• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Check your parental rights as an agency worker

  Find out if you can take time off or get paid when you're having or adopting a child

• Check if you can challenge a JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide

• If you think you’ve been charged too much for your energy

  Do you think you've been overcharged for gas or electricity? Reasons why your energy bill amount might be higher than normal and what you can do about

• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

• Applying for family visas or indefinite leave

  Check how your family member can apply to live in the UK, extend their visa or get indefinite leave to remain

• Check if your landlord can increase your rent

  Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase

• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all