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• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• Check if you can get sick pay

  Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery

• Deciding what to do about discrimination at work

  Find out what your options are for dealing with discrimination and how to make the best choice for your situation

• Check if you can pay less council tax

  Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction

• Check if your child can get a permanent right to live in the UK

  Check if your child can get indefinite leave to live in the UK, including the rules about your income

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test