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  • Fixing problems with your smart meter’s in-home display

    Check how to fix common problems with your smart meter’s in-home display (IHD

  • Payday loans

    How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

  • Buying event tickets safely online

    Advice on how to buy event tickets safely online. Find out what to look for when buying tickets to an event online to make sure it's safe

  • Prepare for a power cut

    Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

  • Getting a lodger

    What to think about before taking in a lodger and becoming a resident landlord

  • Getting financial advice

    Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

  • Offering to let someone from Ukraine stay with you

    Check if you or your family members can apply to the ‘Homes for Ukraine’ scheme and what it will mean if you do

  • Student housing - your behaviour in halls

    Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction