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• How much PIP you can get and for how long

  Check the different rates of Personal Independence Payment (PIP), how long you can get it for and how often it is paid

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Who is responsible for repairing drains and sewers

  The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer

• Coronavirus - if you need to be off work to care for someone

  What to do if you have to be off work caring for someone whose care has stopped because of coronavirus (COVID-19). This might be because their school is closed or a carer can't come

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation

• Check what you need to show the court in a discrimination claim

  Checklist of things to think about and evidence you need to show the court, if you want to take legal action about discrimination