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  • Payment of benefits and tax credits

    Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

  • Check if you're working more than the 48-hour limit

    Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit

  • Appealing a parking ticket

    How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

  • How to claim JSA

    Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

  • Carer's Allowance

    Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

  • Appealing an ESA decision

    Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

  • If you're asked to attend a preliminary hearing

    Find out when you'll have a preliminary hearing, what the hearing can deal with and how to prepare for one

  • How to claim Pension Credit

    Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible