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• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration

• Check what happens if you win your employment tribunal case

  Find out what you can do if your employer won't pay compensation, if you have to pay tax on your compensation and if compensation will affect your benefits

• Challenge your dismissal

  How to challenge your dismissal by appealing to your employer or making an unfair dismissal claim to an employment tribunal

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days

• Getting a second adult rebate on your council tax

  Check if you can pay less council tax if you live with adults who get benefits or a low income. This is called getting a second adult rebate

• Writing off some of your debt if you apply for an administration order

  Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off