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• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder.

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too.

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision.

• Get help with costs if you have a child or you’re pregnant

  Check what help you can get with the cost of living. This might include extra benefits and grants, free childcare, help with school costs and the Healthy Start scheme.

• Reporting changes that affect your PIP

  Changes you need to report that might affect your Personal Independence Payment (PIP) claim and how to report them

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Losing your job if you have a Health and Care Worker visa

  Find out what happens when you lose your job if you have a Health and Care Worker visa, and what you can do if you find yourself in this situation.

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• While a debt management plan is in place

  Overview and content list for issues while a debt management plan is in place.