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• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost

• Q18 - eating and drinking

  Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question

• Benefits

  Get advice on benefits, including what you're entitled to and how to claim

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Council Tax Reduction - the decision

  Notification of a Council Tax Reduction decision and what to do if you disagree

• Arrears of water and sewerage charges

  How a debt for arrears of public water and sewerage charges can be collected by a local authority

• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• Property factors

  Find out about property factors who provide services to homeowners, including the duties of a factor and how to complain about a factor

• How an arbitrator decides the outcome of a complaint

  How to apply for arbitration relating to a dispute, how an arbitrator decides the outcome, what happens after the decision, and who pays for the costs of arbitration