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• Request to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve

• Young people's rights

  Document covers general rights of children and young people, including information on proof of age, advocacy, discrimination, punishment and voting rights

• Help for domestic abuse

  Emergency options and longer term help for victims of domestic abuse and violence and details of organisations which can provide further help

• Other benefits and help if you get Scottish Adult Disability Living Allowance

  Find out about other benefits and help if you get Scottish Adult Disability Living Allowance

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Step 2: Check the situation where you were discriminated against

  To check if you’ve been discriminated against, you can check if the situation where it happened is covered by the Equality Act 2010