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How to read your gas or electricity meter
them the readings - or check if you can submit one on their website or app. If you can’t get to your meter, your energy supplier might be able to give you extra help to read or move your meter. You
Check your notice period when resigning
. For example you might only get statutory sick pay if you are off sick. If you’re off work for the whole of your notice period you might be able to get full pay for 1 week. Talk to an adviser if you’re
Check if you're entitled to Attendance Allowance
Allowance if you have a terminal illness. If you already get other disability benefits You won't be able to get Attendance Allowance if you already get: Personal Independence Payment (PIP) Adult
Discrimination in the provision of goods and services - duty to make reasonable adjustments
to leave the lights on for a deaf customer who needs to be able to lip read to communicate. Next steps More about reasonable adjustments When must public authorities make reasonable adjustments? What
Household contents insurance
a replacement item rather than the money to replace it If one item in a set is damaged, for example, one chair in a set, you may not be able to find a matching replacement. If this happens your
Stop your energy supplier moving you to prepayment
reach or top up your meter. Your supplier might be able to move your meter or let you top up over the phone. Check your supplier is following the rules Your supplier has to follow rules set by Ofgem
Choosing your energy tariff
a fixed tariff and the cost of energy and the standing charge changes, you’ll continue to pay the same amount agreed on your contract. If you want to switch energy suppliers or tariffs You might be able
Problem with building work, decorating or home improvements
work done at home and there’s a problem caused by the trader, you should be able to get it fixed - or get at least some of your money back. Whatever the problem is, you’ll need to talk to the trader
Pregnancy and maternity discrimination
been discriminated against, you may be able to do something about it. Read this page to find out more about pregnancy and maternity discrimination. Top tips Remember if you’re treated unfairly because
Check your rights as an agency worker
of the organisation where you do your work. For example, if they can use a staff kitchen, you should be able to use it too. You shouldn’t be dismissed or treated unfairly because you reported