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Tomato Energy customers - read our advice about what to do if your energy supplier goes bust.

If your IHD is made by In Home Displays

This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales

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You should be able to find the model and the user manual below. 

SmartView 2

A SmartView 2 in-home display. The top screen has an electricity symbol and a curved green line. The screen below has a gas flame symbol and a curved line that changes from green to grey. Below the screens there are four buttons in a circle: an up arrow, 'OK', a down arrow and a curved arrow.

The SmartView 2 has:

  • 4 raised buttons

  • 'SmartView2' is printed below the display

Watch the SmartView 2 video user guide from E.ON.

SmartView or SmartView 3

A SmartView 3 in-home display. The top screen has an electricity symbol and says '8 phr'. The bottom screen has a gas flame symbol and says '7 phr'. Below the screens there are four buttons in a circle: an up arrow, 'OK', a down arrow and a curved arrow.

The SmartView or SmartView 3 has:

  • 4 raised buttons under the screen

  • 'SmartView' or 'SmartView3' above the buttons

Some energy suppliers have produced their own versions of the user manual for the SmartView. You can:

SmartView 4

The SmartView 4 has:

  • 4 raised buttons under the screen

  • 'SmartView4' above the buttons

There is no user manual available for the SmartView4.

SmartView Pro

A SmartView Pro in-home display. A screen on the left has an electricity symbol and a curved line that changes from orange to grey. A screen on the right has a gas flame symbol and a curved line that changes from green to grey. Below are three buttons: a house, 3 lines and a curved arrow.

The SmartView Pro has:

  • 3 touch buttons under the screen (Home, Menu and Back)

  • 1 raised on/off button under the display

There is no user manual available for the SmartView Pro.

If you can’t find your in-home display

If your in-home display isn’t in this list, you can find your IHD by the number of buttons it has.

If you still can’t find your in-home display you should contact your energy supplier.

Help us improve our website

Take 5 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.

Page last reviewed on 21 January 2026