Letter to 'make time of the essence': goods

This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the essence'.

Sam Hoolin

8 Park Avenue


01632 960001

Giltham Traders

24 Station Road
GT16 3LP

12 June 2024

To whom it may concern,

On 14 January 2022 I ordered the following:

Thread+Go sewing machine model 5400

I have not yet received the goods. I am now making time of the essence for you to deliver the goods within 14 days, otherwise I shall hold you to be in breach of contract and seek cancellation and a full refund.

Please contact me to arrange this. 

Yours faithfully,

Sam Hoolin

Further help

Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.

If you’re in Northern Ireland, contact Consumerline.

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