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Letter to complain about a holiday
Letter to complain about a holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain if your package holiday didn't meet the brochure description, or was spoilt by problems like building work or...
Finish and send the work capability form for Universal Credit
Finish and send the work capability form for Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t work because you’re disabled or have a health condition, the Department for Work and Pensions (DWP)...
Getting a Universal Credit budgeting advance
Getting a Universal Credit budgeting advance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get a loan as part of your Universal Credit if you need to cover a specific expense -...
Check post collection and delivery times
Check post collection and delivery times This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Royal Mail will deliver and collect your post Monday to Saturday. They also deliver on Sundays in some areas. You won’t get post...
Letter to end contract due to poor work and 'lost faith'
Letter to end contract due to poor work and 'lost faith' This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If you purchased goods before 1 October 2015 This letter applies to a service that you gave...
Letter to complain about a phone, TV or internet bill
Letter to complain about a phone, TV or internet bill This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to complain to your supplier about a problem with a bill for your phone, TV...
Letter to complain to the council if your landlord hasn’t done repairs
Use this letter to complain to your local council if you told your landlord that your home needs repairs and they haven’t done anything. You should give your landlord time to do the repairs before you complain. The amount of time depends on how serious the problem is and how...
Check how much redundancy pay you can get
If you’re being made redundant, you might be entitled to redundancy pay. You’ll only get redundancy pay if it is a genuine redundancy - check if your redundancy is genuine. There are 2 types of redundancy pay you could get: ‘statutory’ redundancy pay - what the law says you’re entitled to...
Help with debt and rent arrears on Universal Credit
Help with debt and rent arrears on Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get extra help if you’re struggling with money and you’re on Universal Credit or you’ve...
Check if you can increase your income
Check if you can increase your income This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to increase your income by doing things like: claiming benefits or government grants checking you're being paid the right...