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• Taking your paid holiday

  You can usually take your holiday when you want to but there are some steps you’ll need to follow to arrange it with your employer.  To take your holiday, you’ll need to  check when you can take it give the right amount of notice to your employer - that means...

• How Universal Credit is paid

  How Universal Credit is paid This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll usually get a single Universal Credit payment every month. This will be paid directly into your bank, building society or credit union account....

• Check if you're entitled to paid holidays

  You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker. You might be an employee or worker even if your contract says you’re self-employed. You aren't entitled to paid holidays if you run a business and you work for a client. If you’re...

• Getting paid when you leave a job

  If you haven’t been paid the right amount after leaving a job, you can take steps to get what you’re owed. You need to act quickly - the deadline for taking action is usually 3 months less one day from when your employer should have paid you the money you’re...

• Getting paid less than minimum wage or living wage

  National Living Wage is the highest band of the National Minimum Wage which you should get if you're 21 or over. Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers. There is...

• Getting your money back if you paid by card or PayPal

  Getting your money back if you paid by card or PayPal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are steps you can take if you bought something by credit card, debit card, charge card or...

• Getting paid if your employer goes out of business or disappears

  There are things you can do to get any money your employer owes you. You’ll need to start by checking whether your employer is officially ‘insolvent’ - this means they can’t pay their debts. If your employer is insolvent, you’ll usually be contacted by an ‘insolvency practitioner’ - they’re the...

• If your employer hasn’t paid you what they owe you

  Your employer should pay you on time for work you’ve done - they should pay you on your agreed pay day. You can challenge your employer if: they haven’t paid your wages they’ve underpaid you they’ve deducted some or all of your wages - and you don’t agree with their...

• Payment of benefits and tax credits

  Payment of benefits and tax credits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Most benefits are usually paid by direct credit transfer straight into an account. This includes: benefits from the Department for Work and Pensions...

• Paying back a Housing Benefit overpayment

  Paying back a Housing Benefit overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have to pay back a Housing Benefit overpayment, the council will usually ask you to pay it back in regular amounts....