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• Choosing your energy tariff

  Choosing your energy tariff This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales An energy tariff is a plan for how much you’ll pay for your gas or electricity. A tariff includes the rate you’ll pay for the...

• Work you can do while getting ESA

  Work you can do while getting ESA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work.  You can: do paid work...

• Writing off some of your debt if you apply for an administration order

  Writing off some of your debt if you apply for an administration order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you apply for an administration order, you may be able to have some of your...

• State Pension

  State Pension This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The State Pension is a regular payment from the government most people can claim when they reach State Pension age. Your State Pension age depends on when...

• Letter to complain to a phone company about cashback

  Letter to complain to a phone company about cashback This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain to a phone company that hasn't given you the cashback they promised. View example letter...

• Challenge your dismissal

  Read more about how the tribunal will assess your claim and the evidence you’ll need to show. There are 2 ways you might be able to challenge your dismissal: appealing through your employer’s appeal process making a claim to an employment tribunal - if you have a genuine unfair dismissal...

• Work out how much compensation you could get for discrimination

  To work out how much you can ask for, you need to consider what a tribunal can order your employer to pay you if you win your discrimination claim. The tribunal can order them to pay compensation for: any money you've lost because of the discrimination - this is called...

• Dealing with income tax arrears

  Dealing with income tax arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Coronavirus - if you can't pay your tax bill If you're struggling to pay your tax bill, you should speak to HMRC straight away...

• Letter to cancel a service arranged online, over the phone or by mail order

  Letter to cancel a service arranged online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to cancel a service that you agreed or paid for online,...

• Your options if you're in the UK illegally

  Your options if you're in the UK illegally This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're living illegally in the UK, you might be able to apply to make your stay legal. You’ll be living here illegally...