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329 results found for priority register for energy client
Tell your supplier if you need extra support
with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity
Offer to non-priority creditor - letter
Offer to non-priority creditor - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter when you
Disability discrimination and energy suppliers
is taking you to court about your arrears. If you’re registered with the Priority Services Register If you're disabled, you may be eligible for extra help offered by energy suppliers from the Priority
Offer to non-priority creditor - joint letter
Offer to non-priority creditor - joint letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter
Problems getting to or topping up your prepayment meter
on the Priority Services Register and your prepayment meter needs moving, your energy supplier should move your meter for free. You can sign up to the Priority Services Register if you're either
Move your gas or electricity meter
or practical for you, check how to move from prepayment to paying by credit. If your prepayment meter needs moving and you’re on the Priority Services Register, your energy supplier should move your meter
Contacting your energy supplier about a problem
. This is called their Priority Services Register. Check how to apply for the priority services register. If you’re already on the priority services register You should tell your supplier you need
Get compensation if you have a power cut
compensation. You must claim within: 3 months for an unplanned cut unless you are on the Priority Services Register where there is no time limit 1 month for a planned cut where your electricity network
Stop your energy supplier moving you to prepayment
to prepayment would be hard for you, apply to be put on the Priority Services Register. If you're on the register, your supplier has to give you extra help with your energy supply. You can sign up if you're
Grants and benefits to help you pay your energy bills
to the Priority Services Register. You can sign up if you’re either: of State Pension age disabled or have a long-term health condition considered ‘vulnerable’ by your energy network You could