Search
80 results found for traders
Problems with services or traders
Problems with services or traders Letter to complain to a trader about poor quality work Letter to complain about the poor standard of a service Letter to complain about a delay to a service Letter
Find a trader and check you can trust them
Find a trader and check you can trust them This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can look online to find
The rules about making a court claim
Direction on pre-action conduct. If you or the trader don't follow these rules, the court will take this into account when they make their decision. If you haven't co-operated, you may find that the case
Discrimination in the provision of goods and services - what's the unfair treatment
advice for Wales If you’ve been treated unfairly by a trader or a service provider, like a shop, bank or energy provider, you might have been discriminated against. The law that covers this is called
Complaining about discrimination in the provision of goods and services
The law which says you mustn't be discriminated against is called the Equality Act 2010. If a trader or service provider, like a bank or energy provider has discriminated against you
Problem with building work, decorating or home improvements
work done at home and there’s a problem caused by the trader, you should be able to get it fixed - or get at least some of your money back. Whatever the problem is, you’ll need to talk to the trader
Letter to make a claim for equal liability from a credit provider
provider as well as the trader, you may be able to make a claim to get your money back under the equal liability rules. This holds your credit provider jointly and severally liable with the trader
Discrimination in the provision of goods and services - duty to make reasonable adjustments
, See advice for Wales Traders and service providers must remove the barriers you face because of your disability so you can access and use their goods and services in the same way, as far
Letter to complain to a trader about poor quality work
Letter to complain to a trader about poor quality work This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this template
Getting your money back if you paid by card or PayPal
that's different to how it was described It's usually best to try to contact the trader. If you can't contact them or they won't help, ask your card provider or PayPal to help. Try to contact