Search

• Discrimination in housing

  Checking if it's discrimination Check if your housing problem is discrimination Check if you're disabled under the Equality Act If someone's harassed you in housing Taking action Asking

• Holidays

  Holidays Letter to complain about a holiday Letter to ask for a refund or alternative when a package holiday is changed

• Sewerage

  Sewerage Paying for sewerage Who is responsible for repairing drains and sewers

• Pensions

  Pensions Types of pension Starting a pension Nearing retirement Get ready for your Pension Wise appointment

• Energy

  Energy Your energy supply

• Scams

  Scams Check if something might be a scam Check if you can get your money back after a scam What to do if you've been scammed Report a scam Get emotional support if you’ve been scammed Get help

• Water

  Water Paying your water bill Problems with paying your water bill Interruptions to your water supply Complaints about your water supply Sewerage

• Post

  Post Stop getting junk mail Check post collection and delivery times If your post has been damaged, lost or delayed by Royal Mail Claiming compensation from Royal Mail If you’re not happy with Royal

• Energy

  Energy Letter to complain to an energy supplier Letter to complain about energy back-billing Letter to complain about energy mis-selling Letter to complain about your energy supply being switched

• Banking

  Banking Getting a bank account Stopping a future payment on your debit or credit card Banking – security and fraud Complaints about banks and building societies Your payment card was used without your