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• Post

  Post Stop getting junk mail Check post collection and delivery times If your post has been damaged, lost or delayed by Royal Mail Claiming compensation from Royal Mail If you’re not happy with Royal

• Pensions

  Pensions Types of pension Starting a pension Nearing retirement Get ready for your Pension Wise appointment

• Energy

  Energy Your energy supply

• Energy

  Energy Letter to complain to an energy supplier Letter to complain about energy back-billing Letter to complain about energy mis-selling Letter to complain about your energy supply being switched

• Holidays

  Holidays Letter to complain about a holiday Letter to ask for a refund or alternative when a package holiday is changed

• Budgeting

  Budgeting Work out your budget Get help if you’re struggling to pay your bills

• Banking

  Banking Getting a bank account Stopping a future payment on your debit or credit card Banking – security and fraud Complaints about banks and building societies Your payment card was used without your

• Water

  Water Paying your water bill Problems with paying your water bill Interruptions to your water supply Complaints about your water supply Sewerage

• Education

  Education Overview of discrimination in education Disability discrimination in schools Sorting out school problems Help with school costs Taking action about discrimination in education Claiming

• Trafficking

  Trafficking Report human trafficking What to do if you've been trafficked