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If HMRC says you’ve had a tax credits overpayment
. Check you’ve actually been overpaid HMRC might think you’ve been overpaid because they’ve got some information wrong. For example, if they think: you live with a partner when you don’t you’re not self
If you need more help in the Channel Islands or the Isle of Man
/tradingstandards or you can contact Guernsey CAB Guernsey CAB Bridge Avenue The Bridge St Sampsons Guernsey GY2 4QS Tel: 01481 242 266 Fax: 01481 200 444 Website: www.cabguernsey.org Jersey Trading Standards
Compare how much electrical appliances cost to use
on charge PC or desktop computer Phone or tablet charger TV box - for example a Sky or Virgin box TV Oven (no fan) 200 °C preheated Oven (fan) 180 °C preheated Dehumidifier Dishwasher 1 x Eco cycle Extractor
If your tax credits have stopped
no longer qualify for tax credits If you’ve been told to claim Universal Credit by a certain date The Department for Work and Pensions are stopping some people’s benefits and telling them to claim Universal
If a problem with National Insurance is affecting your benefits
need a National Insurance number to claim benefits, even if you've never worked before. You'll also need to have paid some National Insurance to qualify for certain benefits. If you don't have one
Getting your money back if you paid by card or PayPal
and conditions of your Buy Now Pay Later provider to see if they can help. Example Olga bought a mobile phone and some headphones using her credit card. The phone cost £80, the headphones cost £20
If your employer refuses to pay you sick pay
Dispute Team Telephone: 0300 322 9422 Textphone: 0300 200 3212 Monday to Thursday, 8.30am to 5pm Friday, 8.30am to 4.30pm Relay UK - if you can't hear or speak on the phone, you can type what you want
Going to your Universal Credit interview
appointment.’ You’ll need to choose which documents you’ll bring to your interview. Select ‘I do not have any of these’ if you don’t have anything. This will mean you’ll need to answer some more questions
EDF Energy customer service
for EDF Energy Telephone: 0333 200 5100 Email: customer_correspondence@edfenergy.com Website: www.edfenergy.com Opening Hours Monday: 8am - 6pm Tuesday: 8am - 6pm Wednesday: 8am - 6pm Thursday: 8am
Get an advance payment of Universal Credit
his work coach for an advance of £200 - he can ask later for a second payment but won’t get more than £300. Talk to your work coach about how much you can ask for. You'll pay your advance back