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Using the right to repair scheme
If your landlord is a local authority, you could use their right to repair scheme to help get your repairs done. If the repair work isn't done within certain timescales, you can claim compensation. Other social housing landlords, for example, housing associations, may operate similar schemes, but they don't have...
Compare energy suppliers' customer service
Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...
Q1 - moving around and using steps
Q1 - moving around and using steps This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 8 of the form - see what it looks like How to answer the question If you...
Letter to end contract due to poor work and 'lost faith'
Letter to end contract due to poor work and 'lost faith' This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If you purchased goods before 1 October 2015 This letter applies to a service that you gave...
Compare how much electrical appliances cost to use
Use this calculator to: get an estimate of how much electrical appliances cost to run compare energy costs for different appliances This can help you reduce your energy costs and save money. How to use the calculator You can enter the rate you're paying for electricity to get the most...
So Energy customer service
So Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page So Energy score for October to December 2023 Customer services contact details for So Energy You can use our customer service ratings to help you decide which...
How the scores are worked out
How the scores are worked out This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales We compare energy suppliers' customer service by looking at data from a number of reliable sources. We publish data about suppliers with more...
Q1: listing your conditions, medications and treatments
Q1: listing your conditions, medications and treatments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Question 1a "Tell us in the space below:" what health condition or disability do you have? the approximate start date You don't...
Using early conciliation
If you can, you should try to solve a problem at work by talking to your manager or raising a grievance. If you can't, or you've tried and that hasn't worked, you need to think about whether the problem is something you can take to an employment tribunal. For example,...
Challenging a JSA decision - mandatory reconsideration
Challenging a JSA decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should ask the Department for Work and Pensions (DWP) to look at your claim again if you think a decision about...